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Robotic Process Automation (RPA) is a technology that enables the automation of business processes using software robots (bots) or artificial intelligence (AI) workers. RPA tools allow organizations to configure or train software to capture and interpret actions of specific processes in existing software applications for processing transactions, manipulating data, triggering responses, and communicating with other digital systems. The aim of RPA is to automate repetitive and usually mundane tasks that are performed by humans, to free up time for them to focus on more complex and value-added activities. It’s particularly useful for processes that are highly rule-based, require interactions with multiple, disparate IT systems, and involve structured data. RPA implementations can lead to significant efficiency gains and cost savings for organizations across various industries.